The California State University

More Lean Thinking: Better Ways to Get Better

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    Have you ever thought to yourself, “There must be a better way?” Higher education, as a complex value delivery system, is particularly challenged to reevaluate old ways of doing business. We are often our own worst enemy. Our management “gut reactions,” are not always to be trusted. In this presentation, Dr. Olsen describes the lean thinking approach to process improvement, shares his experience with improvement efforts at Cal Poly, and provides insights on how changing one’s thinking can open the door to finding better ways to get better.


    Contact Information:
    Dr. Eric Olsen
    Chair and Professor of Industrial and Packaging Technology
    Orfalea College of Business

    California Polytechnic State University