The California State University

Lean on Campus: Where and Why it Works

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    The great recession of 2008 caused institutions to embrace lean and other business process improvement methods and tools to streamline academic and administrative operations. Fresno State was no different. As the university has evolved and changed from the great recession, our lean journeys have entered their adolescent phase. We have begun to move beyond individual lean projects and started a new journey to sustain systemic change and embrace widespread adoption of quality and innovation across the institution. Hear about the business process improvement initiatives at Fresno State and Cal Poly San Luis Obispo and how these campuses are modeling and receiving acclaim for their best practices.


    Contact Information:


    Simon Blackwell

    CalPoly San Luis Obispo


    Tom Gaffery

    Fresno State


    Kathleen Scott

    Fresno State